Privacy & Policy

Effective Date: 14-08-2024

1. Introduction

Welcome to Silk Adda. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us, whether through our website, in-store, or other means.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, and payment details.
  • Demographic Information: Age, gender, and preferences related to our products.
  • Transaction Information: Purchase history and details of transactions conducted through our platform.
  • Technical Information: IP address, browser type, device information, and other information collected via cookies and similar technologies.

3. How We Use Your Information

We use the information collected to:

  • Process your orders and transactions.
  • Provide customer support and respond to inquiries.
  • Improve our products and services.
  • Send promotional emails, newsletters, and offers if you have opted in to receive them.
  • Comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
  • Legal Compliance: We may disclose your information when required to comply with the law or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

  • Access and review your personal information.
  • Request correction or deletion of your information.
  • Opt-out of receiving marketing communications at any time.
  • Restrict or object to the processing of your personal information under certain conditions.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Silk Adda does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Silk Adda

info@silkadda.com